About shipping
We usually ship goods by DHL Collected, DHL, UPS, TNT, Fedex, EMS and SF Express.
The delivery time is as follow:
DHL 3~5 days, UPS 5~7 days, TNT 5~10 days, Fedex 4~6 days, DHL Collected 1~3 days to arrange.
Warranty Policy:
We offer customers professional service and after sale warranty.
If you are in following situation, here are our solutions:
Delivery problem
1.If the parcel is damaged during delivery, please contact us and express company, we will resend a new parcel to you.
2.If the parcelcontent is wrongly or shorten, please contact us and express company, we will resend a new parcel to you.
3.If the parcel lost during delivery, we will re-send it.
Customs problem
1.If you have any problem with custom clearance, please contact with us, we will try our best to help.
2.If you are not available to finish customs clearance and want a return, all extra cost will be paid by you.
Quality problems
1.The product has quality problem after use, please contact us we provide 30 days warranty.
2.The product has quality problem when you receive, please contact us ASAP, and we will resend it.
Return, Exchange, Refund
1.If you require a exchange of product, please make sure the product is in good condition and do not effect to sell it again.We will accept the exchange and the extra exchange will be paid by you.
2.The product has quality problem or we ship the wrong goods to you, please contact us for return.
3.If you ordered the wrong part, we accept a return and refund.
Technical Service:
1.We provide technical guide of using or installment after sale, please feel free to contact us when you need.
2.We provide products technical files, drawings, if you need, please contact us.
For any question, please feel free to contact us, our contact information is as follow:
Sales Manager: Michael
Email: sales@deedparts.com
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